Shipping Policy
At BHAM Elegance, we aim to make your shopping and delivery experience as smooth and transparent as possible. Below you will find all the necessary information about our shipping process, delivery times, and order handling.
Order Processing Time
Once you place an order with BHAM. Elegance, we will begin processing it promptly. Orders are processed within 1 to 3 business days. Orders placed during weekdays (Monday to Friday) are typically processed within 1 working day. For orders placed on Friday evening, weekends, or public holidays, please allow a little extra time for processing. As soon as your order is processed, it will be dispatched, and you will receive a confirmation email with your tracking information.
Delivery Times
After your order has been dispatched, delivery takes an average of 8 to 12 business days for most destinations. Please note that delivery times may vary depending on your location, customs processing times, and other unforeseen circumstances such as high demand periods or delays due to holidays.
Shipping Costs
At BHAM. Elegance, we value our customers and offer free shipping on all orders. There are no hidden fees or minimum order quantities required. All of our products are delivered directly to your doorstep at no additional cost.
Order Placement Process
Shopping with us is simple and secure. Visit the product page and click the “Add to Cart” button for the desired item. Double-check that you have selected the correct size, colour, and any other variants. Once all desired products are in your cart, click on “Proceed to Checkout.” On the Information Page, enter your correct contact details and shipping address. Please ensure all details are accurate to avoid delivery issues. On the Shipping Page, review your address details before continuing.
At BHAM Elegance, all transactions are SSL-encrypted for your security. You can choose from the following payment options:
-
Credit Card (AMEX, Mastercard, Maestro, Visa)
-
PayPal
Once you have selected your preferred payment method, click “Complete Order” and follow the instructions to finalise the payment. You will receive a confirmation email containing your order number and details of your purchase. If you do not receive this email, please contact our support team at support@bhamelegance.uk.
Shipping Your Order
At BHAM. Elegance, we strive to ship your order as efficiently as possible while maintaining fair and sustainable pricing for our products. To achieve this, we collect parcels in bulk and dispatch them together once a minimum shipping quantity is reached. This approach allows us to keep costs low for our customers while contributing to a more sustainable world. We appreciate your understanding and patience.
Size Chart Responsibility
Please ensure you carefully check our size chart before placing an order. If the wrong size is ordered due to oversight of the size chart, the product is not eligible for return or refund.
Unforeseen Delays
While we aim to meet the estimated delivery times, delays can occasionally occur due to customs processing times, high demand during holidays or sale events, or unforeseen events such as global disruptions.
Extended Transit Times
Our products are shipped globally, and depending on your location, transit times may vary. If your order takes longer than expected, please contact us, and we will provide assistance.
Questions or Concerns?
If you have any questions regarding your order, the shipping process, or need assistance with tracking, please do not hesitate to contact our friendly customer support team at support@bhamelegance.uk. We will do our best to resolve your queries as quickly as possible.
Thank you for shopping with BHAM. Elegance. Your satisfaction is our priority, and we appreciate your trust in us to deliver style and elegance straight to your door.